TGIF
Well my dears. It's friday, not that Friday is any different to Monday, Tuesday, Wednesday, Thursday or Saturday but today is a good day for us. Not busy in the check in or out departments and Fridays are always quite on the e-mail front as well.
Otherwise it was just another day except we had a bit or trouble in Greenland (double booking). NOT for us but for another owners apartment but our booking. We managed to sort it but not up to our usual 110% service. Escape went on red alert -- Emmett booked them a hotel room online and got them a taxi to the hotel but on arrival the hotel informed them they were also fully booked. Nightmare shit. So much for real time online availability @ rates to go www.ratestogo.com .
The Korenaer Hotel Amsterdam be warned. They informed her that they had an apartment available for her. She was walked to the apartment by a hotel runner and shown into a flea pit of a place. She phoned us back almost in tears pleading for help.
Mothership took charge. She offered them complimentary accommodation staying with us. (Amsterdam Tiny) to make up for the mess up. She told the guest to get another taxi over to us and we would pay for it and also give them Tiny for the 3 nights for free.
The guest must have thought something was wrong as no one gives something for nothing so they never showed up.
We spend over 1 hour cleaning it for them and setting it up all in vain.
Anyway Margaret , apologies for the mess up.
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Giuseppe was out with Derek the devil last night so he was a "No Show" for the daily eggs. Just mothership, Emmett and myself and jolly nice eggs they were too.
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Today looks like the 1st day of spring, sun is in the sky and everyone is happy. The terrace cafes on Nieuwmarkt facing into the sun are all full , this remains the case until the sun moves over to face the other side of the square and then all the people move.
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No word of Brendan in a few days. I guess he has hit the trail and will not be seen or heard from for a month. He has gone walkabout . Trying to see a bit of his country.
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So far Brendan has left us with three double bookings. 2 his fault and one no one's fault but the agent.
Double bookings are the worst thing that can happen in the hotel business. Pisses everyone off.
In 5 years of Brendan doing the reservations I think we have had only 1 double booking and Brendan moved out of his apartment to let the guest stay.
We cannot offer them this option as we live in such horrible conditions no one would stay in them.
My basement dungeon pad is so bad even the rats are packing their bags.
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Giuseppe is on a painting buzz. The toilet is now lime green. Everything that was in the toilet is now in the bin/ (garbage). I saw Emmett rooting in the bags and rescuing several items, a car shaped toilet roll holder, large clock, several toilet rolls (unused) soap dispencer, several toilet seat covers (collection of) and 2 other bags of stuff. There are 2 full black sacks of stuff I guess he is letting be dumped.
He has just informed Emmett that he is spending the night in the office and painting it all lime green. Emmett looked shocked and started complaining about dumping everything that gets in his way and even items that do not. " You cannot dump all this stuff" Emmett said pointing to Mothrships accounts which were now in the line of fire. "I not dump" Giuseppe replied. "Just move them" READERS, THIS DOES NOT MEAN THEY ARE SAFE. "Giuseppe " Emmett started to complain some more but just gave up. You never win against Giuseppe. He just let's on he does not hear or understand anything he does not want to hear.
He usually get's his way by screaming louder than the rest of us.
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Well folks thats it for tonight
Sorry no laughs but my back is broke sitting in this f...... chair for the last 16 hours. Off for a cup of hot choc.
Back later but if not see you all tomorrow
Robbie Retard
Sorest back in 52 states
Otherwise it was just another day except we had a bit or trouble in Greenland (double booking). NOT for us but for another owners apartment but our booking. We managed to sort it but not up to our usual 110% service. Escape went on red alert -- Emmett booked them a hotel room online and got them a taxi to the hotel but on arrival the hotel informed them they were also fully booked. Nightmare shit. So much for real time online availability @ rates to go www.ratestogo.com .
The Korenaer Hotel Amsterdam be warned. They informed her that they had an apartment available for her. She was walked to the apartment by a hotel runner and shown into a flea pit of a place. She phoned us back almost in tears pleading for help.
Mothership took charge. She offered them complimentary accommodation staying with us. (Amsterdam Tiny) to make up for the mess up. She told the guest to get another taxi over to us and we would pay for it and also give them Tiny for the 3 nights for free.
The guest must have thought something was wrong as no one gives something for nothing so they never showed up.
We spend over 1 hour cleaning it for them and setting it up all in vain.
Anyway Margaret , apologies for the mess up.
------------------------------------------------------------------------------------
Giuseppe was out with Derek the devil last night so he was a "No Show" for the daily eggs. Just mothership, Emmett and myself and jolly nice eggs they were too.
------------------------------------------------------------------------------------
Today looks like the 1st day of spring, sun is in the sky and everyone is happy. The terrace cafes on Nieuwmarkt facing into the sun are all full , this remains the case until the sun moves over to face the other side of the square and then all the people move.
------------------------------------------------------------------------------------
No word of Brendan in a few days. I guess he has hit the trail and will not be seen or heard from for a month. He has gone walkabout . Trying to see a bit of his country.
------------------------------------------------------------------------------------
So far Brendan has left us with three double bookings. 2 his fault and one no one's fault but the agent.
Double bookings are the worst thing that can happen in the hotel business. Pisses everyone off.
In 5 years of Brendan doing the reservations I think we have had only 1 double booking and Brendan moved out of his apartment to let the guest stay.
We cannot offer them this option as we live in such horrible conditions no one would stay in them.
My basement dungeon pad is so bad even the rats are packing their bags.
------------------------------------------------------------------------------------
Giuseppe is on a painting buzz. The toilet is now lime green. Everything that was in the toilet is now in the bin/ (garbage). I saw Emmett rooting in the bags and rescuing several items, a car shaped toilet roll holder, large clock, several toilet rolls (unused) soap dispencer, several toilet seat covers (collection of) and 2 other bags of stuff. There are 2 full black sacks of stuff I guess he is letting be dumped.
He has just informed Emmett that he is spending the night in the office and painting it all lime green. Emmett looked shocked and started complaining about dumping everything that gets in his way and even items that do not. " You cannot dump all this stuff" Emmett said pointing to Mothrships accounts which were now in the line of fire. "I not dump" Giuseppe replied. "Just move them" READERS, THIS DOES NOT MEAN THEY ARE SAFE. "Giuseppe " Emmett started to complain some more but just gave up. You never win against Giuseppe. He just let's on he does not hear or understand anything he does not want to hear.
He usually get's his way by screaming louder than the rest of us.
-----------------------------------------------------------------------------------
Well folks thats it for tonight
Sorry no laughs but my back is broke sitting in this f...... chair for the last 16 hours. Off for a cup of hot choc.
Back later but if not see you all tomorrow
Robbie Retard
Sorest back in 52 states
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